1. Introduction
Welcome to outdoorchillcamp.com. These Terms and Conditions govern your use of our website and services operated by OUT DOOR CHILLCAMP SUPPLY SDN. BHD. (202601001392 (1663489-V)). By accessing the website or purchasing from us, you agree to these terms.
2. Use of Our Website
You must be at least 18 years old or have parental or guardian consent to use this website. You agree not to misuse the website for illegal, fraudulent, harmful, or unauthorized purposes.
We reserve the right to refuse service, cancel orders, or restrict access where these terms are violated.
3. Product Information and Pricing
We aim to provide accurate product descriptions, images, prices, and availability for our camping goods. However, product colors, packaging, measurements, and details may vary slightly due to screen display, supplier updates, or photography differences.
Prices are subject to change without prior notice. Promotions and discounts may apply for a limited time. We reserve the right to correct errors in product information, pricing, stock availability, and order details.
4. Orders and Payment
All orders are subject to availability and confirmation. Payment must be made using the approved payment methods shown at checkout. If payment fails or an order cannot be fulfilled, the order may be cancelled and any applicable refund will be processed according to the payment provider’s timeline.
5. Shipping and Delivery
Orders are processed and shipped according to our Shipping Policy. Delivery times are estimates and may vary depending on courier service, destination, and external conditions.
6. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Return, Refund and Exchange Policy. Customers must provide the required evidence and submit requests within the stated period.
7. Website Content
All website content, including text, images, layout, branding, and product materials, is provided for shopping and informational purposes. You may not copy, reproduce, or misuse website content without permission.
8. Limitation of Liability
OUT DOOR CHILLCAMP SUPPLY SDN. BHD. is not liable for indirect losses, courier delays, website interruptions, third-party service issues, or customer misuse of products, except where required by applicable law.
9. Contact
For any questions about these terms, please contact outdoorchillcamp@outlook.com or write to NO. 09-01 JALAN TEMBIKAI 4, TAMAN KOTA MASAI, 81700 PASIR GUDANG JOHOR.