1. Introduction
At outdoorchillcamp.com, operated by OUT DOOR CHILLCAMP SUPPLY SDN. BHD. (202601001392 (1663489-V)), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our camping goods.
2. Information We Collect
When you use our website, we may collect personal information such as your name, email address, phone number where provided, billing address, shipping address, order details, and transaction records.
Payment information is processed securely by the relevant payment gateway provider. We do not store complete card details on our website.
We may also collect technical data such as IP address, browser type, device information, cookies, and website activity to help keep the website secure and improve the shopping experience.
3. How We Use Your Information
We use your information to process orders, arrange delivery, provide customer support, handle returns or exchanges, send order updates, improve website performance, and send marketing messages only where you have opted in.
4. Data Protection and Security
We take reasonable security measures to protect personal data from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
5. Sharing of Information
We may share necessary information with courier services, payment processors, website service providers, and other parties required to complete your order or comply with legal obligations. We do not sell your personal information.
6. Cookies
Our website may use cookies to support cart functions, improve website performance, remember preferences, and analyze visitor activity. You may disable cookies in your browser settings, but some website features may not work properly.
7. Your Rights
You may contact us to request access, correction, or deletion of your personal information, subject to legal and operational requirements.
8. Contact
For privacy questions, please contact OUT DOOR CHILLCAMP SUPPLY SDN. BHD. at outdoorchillcamp@outlook.com or write to NO. 09-01 JALAN TEMBIKAI 4, TAMAN KOTA MASAI, 81700 PASIR GUDANG JOHOR.